Terms of service

Currently items are only available for shipping within New Zealand. This is to reduce our carbon footprint and support the idea of shopping New Zealand made among New Zealanders.

Items are made in, and shipped from Wānaka, New Zealand. We aim to have all orders dispatched within 24hours (business days) of your order, unless otherwise stated on our website.

All Prices are in New Zealand Dollars.

We do not accept returns on used items. If an item arrives and is not as expected (awesome but with the quirks of being handmade), please contact us via the contact page within 7 days.

Ecológica is not responsible for any personal injury or damages arising from use of products. All candle products come with a warning label (under-side of the candle). Adherence to the warning label is expected.